Mindset Shifts that Humanise Leadership
- Utkarsh Narang
- Aug 4
- 3 min read
Updated: Aug 9

In this rapidly evolving business landscape, leaders face unprecedented challenges that require a fundamental shift in mindset. As organisations strive to create meaningful impact, humanising leadership has become essential. Drawing insights from recent research studies, this article explores six critical mindset shifts that can empower leaders to drive positive change.
1. From Authority to Empathy
Effective leaders understand that human-centric companies must balance authority with empathy. This shift requires engaging in deep emotional intelligence, allowing leaders to connect on a personal level, understand diverse perspectives, and address individual needs in complex situations.
According to a study by Tsao and Laszlo (2019), leaders who adopt this mindset are more likely to create organisations that actively seek positive impact by prioritising human connections as part of their core values.
2. From Local to Global Sensitivity
In an increasingly globalised world, organisations must address worldwide issues while respecting local challenges and cultures. This shift demands the leadership skill of cultural sensitivity, enabling leaders to foster inclusivity and respect in a multi-geography environment.
Researchers Boyatzis and Rochford (2020) highlight the importance of a mindset of global empathy, which can be developed through reflective practices by leaders and strengthened through meaningful relationships within the organisation.
3. From Immediate Gains to Sustainable Growth
Navigating the paradox of short-term gains and long-term sustainability requires patience and a steadfast commitment to human values. Leaders must have the ability to make decisions that benefit both present and future stakeholders, even under pressure.
As cited by Korn Ferry's research, the CEO of an S&P 500 engineered products company emphasises the importance of human-centric purpose in overcoming challenging times: "To navigate the really tough moments, you've got to believe in people. You've got to have something that you really stand for."
4. From Exclusive to Inclusive Practices
Inclusive growth demands a focus on the well-being of employees, customers, suppliers, communities, and the environment. This shift necessitates the leadership skill of humility, which involves recognising and valuing the contributions of all stakeholders.
The Earth Charter (1992) and the United Nations Sustainable Development Goals (2015) highlight the growing consensus around the role of businesses in society and the importance of inclusive practices for sustainable growth.
5. From Corporate to Personal Connection
For strong alignment, leaders must believe in the power of personal connection, cultivate individual purpose, and ensure authenticity. This shift requires the ability to inspire others, enhancing their potential and encouraging them to embrace a shared vision.
BlessingWhite's research points to a mindset of openness as critically important for leaders, as it allows for opportunities for personal and professional growth. When leaders are open, they create an environment where people feel valued and can thrive.
6. From What to How
Organisations must seek answers to "how," which involves developing actionable frameworks, practices, communication strategies, and aligning purpose with culture. This shift demands the leadership skill of strategic empathy, enabling leaders to understand an organisation's position and make informed, compassionate decisions.
Korn Ferry's research suggests that leaders with a clear leadership purpose often ascend to more challenging roles and have an average leadership tenure of 18 years. By defining their purpose and aligning it with human values, leaders can ensure that they and their teams collectively move in the same direction, even as they navigate obstacles.

As we navigate the complexities of the modern business world, adopting these six mindset shifts is crucial for leaders who aspire to create meaningful impact. By embracing a human-centric approach, leaders can inspire their teams, foster inclusive growth, and drive positive change within their organisations and beyond.
Remember, the journey towards humanising leadership is an ongoing process that requires commitment, reflection, and a willingness to adapt. By continuously challenging their beliefs and assumptions, leaders can stay ahead of the curve and create a better future for all.







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